You may request a return within 30 days of receiving your order.
To be eligible for a return, items must be unused, in their original condition, and returned in suitable packaging. Proof of purchase is required for all return requests.
To start a return, please contact our support team with your order number and reason for the return. Once your request has been approved, we will provide instructions on how to send the item back. Returns sent without prior approval may not be accepted.
If the return is due to personal reasons, such as a change of mind, the customer is responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include clear photos so we can assist you.
After we receive and inspect the returned item, we will inform you of the refund decision. If approved, the refund will be issued to your original payment method. The time it takes for the refund to appear may vary depending on your payment provider.
If you need help with your order, our customer support team is always available to assist you.
